Reference

Terms and Conditions That Govern Your jiliiso Account

These Terms and Conditions set out the rules that apply every time you access jiliiso, place a wager, move funds through GCash, Maya, or InstaPay, or interact with any part of the platform — availability depends on local law and is open to eligible…

Applies to all account activityCovers GCash, Maya, InstaPay transactionsPhilippines-eligible players onlySubject to local lawUpdated terms supersede prior versions

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What These Terms Actually Cover

jiliiso Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

These Terms and Conditions form a binding agreement between you and jiliiso the moment you complete registration and fund your account. They cover how your account is created and verified, what you can and cannot do with your account wallet, how deposits made through GCash, Maya,

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and InstaPay are processed and recorded, how withdrawal requests are handled and what verification steps apply before a cashout is released, and what happens if your account is flagged for review. They also define the rules that apply to sports wagers — including basketball markets for
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PBA and NBA games — as well as live casino rounds and crash games like Climb. Any promotional credits attached to your account are governed by separate promotion-specific conditions, which are always linked from the relevant offer. Where a conflict exists between a promotion's conditions and
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these general terms, the more specific promotion conditions apply to that offer only. Players in Pasig and elsewhere in the Philippines are subject to the same terms without regional variation. We may update these terms at any time; the version published at jiliiso/terms-conditions/ on the date
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of your activity is the one that applies

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

HOW WE HANDLE THIS

Our Approach to Fair and Transparent Rules

Fairness in these terms means you can verify how every clause affects your account before a dispute arises. We document every deposit received via GCash, Maya, and InstaPay against your account wallet in real time, so there is always a clear audit trail if a transaction needs to be reviewed. Account security follows a verified login path — email confirmation plus OTP — so no change to your withdrawal details can be made without passing that check first. We retain account and transaction records for as long as required by applicable regulations, and you can request a statement of your activity through the account dashboard.

Transaction Records

Every GCash, Maya, and InstaPay movement is logged against your account in real time, giving you a clear reference if you need to raise a payment query.

Account Security Steps

Withdrawal detail changes require email confirmation and OTP verification. No third party can alter your cashout destination without passing both checks on your registered credentials.

Data Retention Policy

We keep account and transaction data for the period required under applicable regulations. You can request a personal activity statement directly from your account dashboard.

Terms Change Notification

When we update these terms, the revised version is published at jiliiso/terms-conditions/ and flagged on your next login so you are never bound by changes you had no chance to read.

REACH OUR TEAM

How to Contact Us About These Terms

If any clause in these Terms and Conditions is unclear, or if you believe a rule has been applied incorrectly to your account, reach out before you take any other action. Our support team can clarify policy language, review specific transaction disputes, and escalate account concerns to the relevant department. Include your registered account email and the transaction reference when you write in — it speeds up the review.

Team online

Live Chat

Open the chat widget from any page in your logged-in account. Available for account and terms queries; response times vary by queue volume.

Email Support

Send your query with your account email and the relevant transaction ID to our support address listed in the account help section for written records.

Account Help Centre

The Help Centre inside your account dashboard covers the most common terms questions — payment processing rules, wager void conditions, and account suspension steps.

Frequently Asked Questions on Our Terms

These questions come up often when players are reviewing the Terms and Conditions for the first time. If your question is not here, the Help Centre inside your account or our live chat team can give you a specific answer.

Yes. Every deposit you send via GCash, Maya, or InstaPay, and every withdrawal you request, is governed by these terms the moment it is initiated from your account wallet.

We publish all updates at jiliiso/terms-conditions/ and flag the change on your next login. Continuing to use your account after the update takes effect means you accept the revised terms.

Depending on the breach, we may suspend access, void affected wagers, or withhold pending withdrawals pending a review. You will be notified and given a chance to respond through our support channel.

Yes. Sports markets and live casino rounds both fall under these terms. Sport-specific settlement rules are detailed in the sports section of your account; they do not override the general terms.

Log in, go to your account dashboard, and open the transaction history section. A full statement is available there; if you need a formal export, contact support with your account email.

Access and eligibility depend on local law where you are. These terms apply to eligible players only, and nothing here overrides any applicable Philippine regulation that governs online wagering activity.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

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Terms and Conditions That Govern Your jiliiso Account

Our Approach to Fair and Transparent Rules

Transaction Records

Account Security Steps

Data Retention Policy

Terms Change Notification

How to Contact Us About These Terms

Live Chat

Email Support

Account Help Centre

Frequently Asked Questions on Our Terms

01 Do these Terms and Conditions apply to every transaction I make, including GCash deposits?

02 Can jiliiso change the Terms and Conditions without telling me?

03 What happens to my account if I breach these terms?

04 Are sports wagers — like PBA or NBA basketball bets — covered by the same terms as casino rounds?

05 How do I request a copy of my account activity or transaction history?

06 What law governs these Terms and Conditions, and what does that mean for me in the Philippines?

Terms & Conditions

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